Damage. It is important to us that your picture reaches you in perfect condition. Each picture is well wrapped to ensure it's safe transportation and, to date, we have never had a picture damaged in transit. However, in the event of damage or imperfection, we would ask you to tell us about it immediately. We would then ask you to return the picture to us and we will refund your postage and sen you another.
Disatisfaction. We know that ordering from the web is more tricky than buying in person becasue you cannot actually inspect the item you are buying. We have no doubt that this is why the majority of our online sales come from those of you who have already seen our pictures in person.
For this reason, we believe that it is important to give you the option of return so that you can purchase with confidence. If you are disappointed with your purchase, please do tell us immediately. You have the option to return it to us in it's original packaaging within 10 days of purchase. Should you do this, we shall refund your purchase price, making a deduction only for our postal charges. If you do return a painting to us, we would ask you to obtain proof of posting.
To date, nobody has ever returned a picture to us because they are disatisfied. But should this happen, we would offer a no quibble money back return.